Strategic Imperatives of Total Quality Management and Customer Satisfaction in Organizational Sustainability
Year of publication: |
2015
|
---|---|
Authors: | Ogbari, Mercy ; Borishade, Taiye T. |
Published in: |
International Journal of Academic Research in Business and Social Sciences. - Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences. - Vol. 5.2015, 4, p. 1-22
|
Publisher: |
Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences |
Subject: | Total Quality Management | Customer satisfaction | Services | Organizations | Developing economies |
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