Strategic removal of switching costs for customers loyal to the rivals : why firms honor the rivals' repeat purchase coupons
Year of publication: |
1995
|
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Authors: | Kim, Jeong-yoo ; Koh, Dong-hee |
Published in: |
Journal of economic theory and econometrics : journal of The Korean Econometric Society. - Seoul, ISSN 1229-2893, ZDB-ID 2024324-8. - Vol. 1.1995, p. 19-32
|
Subject: | Beziehungsmarketing | Relationship marketing | Rabatt | Rebate | Wettbewerbsstrategie | Competitive strategy | Marketingmanagement | Marketing management | Theorie | Theory |
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