Strategic service management : beyond the moment of truth
Year of publication: |
1990
|
---|---|
Other Persons: | Boyle, Denis (contributor) |
Publisher: |
Oxford [u.a.] : Pergamon Press |
Subject: | Strategisches Management | Servicepolitik | Fallstudiensammlung | Management | Dienstleistungsbetrieb | Aufsatzsammlung |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
Extent: | VI, 135 S. : Ill., graph. Darst. |
---|---|
Series: | The best of long range planning. - Oxford [u.a.] : Pergamon Pr.. - Vol. 7 |
Type of publication: | Book / Working Paper |
ISBN: | 0-08-037752-1 ; 0-08-037751-3 |
Source: |
-
Big strategies for small business : exceptional projects in Europe
Gögl, Hans-Joachim, (2008)
-
Service quality : new directions in theory and practice
Rust, Roland T., (1994)
-
Stauss, Bernd, (1991)
- More ...
-
The challenge of change : developing business leaders for the 1980s
Boyle, Denis, (1981)
-
THE CHALLENGE OF CHANGE : DEVELOPING BUSINESS LEADERS FOR THE 1980S / DENIS BOYLE AND BILL BRADDICK
Boyle, Denis, (1981)
- More ...