Students’ Perceptions about Role of Faculty and Administrative Staff in Business Education Service Quality Assessment
Year of publication: |
2014
|
---|---|
Authors: | Arslanagić-Kalajdžić, Maja ; Kadić-Maglajlić, Selma ; Čičić, Muris |
Published in: |
Tržište/Market. - Ekonomski Fakultet, ISSN 0353-4790. - Vol. 26.2014, 1, p. 93-108
|
Publisher: |
Ekonomski Fakultet |
Subject: | service quality | SERVQUAL | higher education | faculty members | administrative staff |
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