Sustainable hotel practices and nationality : the impact on guest satisfaction and guest intention to return
Orie Berezan; Carola Raab; Michelle Yoo; Curtis Love
| Year of publication: |
2013
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|---|---|
| Authors: | Berezan, Orie ; Raab, Carola ; Yoo, Michelle ; Love, Curtis |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 34.2013, p. 227-233
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| Subject: | Hotellerie | Hotel industry | Kundenzufriedenheit | Customer satisfaction | Kaufentscheidung | Purchase decision | Beziehungsmarketing | Relationship marketing | Nachhaltige Entwicklung | Sustainable development | Umweltmanagement | Environmental management | Mexiko | Mexico |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009766696