Synergistic and cannibalization effects in a partnership loyalty program
Year of publication: |
2021
|
---|---|
Authors: | Dorotic, Matilda ; Fok, Dennis ; Verhoef, Peter C. ; Bijmolt, Tammo H. A. |
Published in: |
Journal of the Academy of Marketing Science. - Dordrecht : Springer Netherlands, ISSN 1552-7824, ZDB-ID 2067360-7. - Vol. 49.2021, 5, p. 1021-1042
|
Subject: | Loyalty programs | Partnership | Coalition | Cross-buying | Synergy | Cannibalization | Customer purchases | Purchase reinforcement | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Kundenbindungsprogramm | Loyalty program |
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