Systematic review on customer citizenship behavior : clarifying the domain and future research agenda
Maciej Mitrega, Vojtěch Klézl, Vojtěch Spáčil
| Year of publication: |
2022
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|---|---|
| Authors: | Mitrega, Maciej ; Klézl, Vojtěch ; Spáčil, Vojtěch |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 140.2022, p. 25-39
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| Subject: | Antecedents | Consequences | Customer citizenship | Research agenda | Systematic review | Value co-creation | Bibliometrie | Bibliometrics | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration | Arbeitsverhalten | Work behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.jbusres.2021.11.029 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013040699