Taiwanese tourists' perceptions of service quality on outbound guided package tours : a qualitative examination of the SERVQUAL dimensions
Year of publication: |
2009
|
---|---|
Authors: | Chang, Jui Chi |
Published in: |
Journal of vacation marketing : an international journal. - London : Sage, ISSN 1356-7667, ZDB-ID 1352663-7. - Vol. 15.2009, 2, p. 165-178
|
Subject: | Pauschaltourismus | Package tour | Internationaler Tourismus | International tourism | Dienstleistungsqualität | Service quality | Taiwan |
-
Chan, Andrew, (2015)
-
Examining service shortfalls : a case study of Chinese group package tours to Australia
Chen, Hanyu, (2018)
-
Ozturk, Yuksel, (2019)
- More ...
-
Tourists' satisfaction judgments : an investigation of emotion, equity, and attribution
Chang, Jui Chi, (2008)
-
Tourists' satisfaction judgments : an investigation of emotion, equity, and attribution
Chang, Jui Chi, (2008)
- More ...