Technological innovation as the hotel's processes quality factor : the case of the Croatian hotel sector
Year of publication: |
December 2011
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Authors: | Praničević, Daniela Garbin ; Pivčević, Smiljana ; Arnerić, Josip |
Published in: |
Selected papers July 2011 Business & Economics Society International Conference ; Volume 2, issue 1. - Worcester, MA, USA : B&ESI, Business & Economics Society International. - 2011, p. 425-435
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Subject: | Kroatien | Croatia | Hotellerie | Hotel industry | Innovation | Technischer Fortschritt | Technological change | Dienstleistungsqualität | Service quality |
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