Test of a mediation model of psychological capital among hotel salespeople
Year of publication: |
2017
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Authors: | Bouzari, Mona ; Karatepe, Osman M. |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 29.2017, 8, p. 2178-2197
|
Subject: | Psychological capital | Servant leadership | Hotel salespeople | Lateness attitude | Service-oriented organizational citizenship behaviours | Service-sales ambidexterity | Intention to remain with the organization | Hotellerie | Hotel industry | Arbeitsverhalten | Work behaviour | Verkaufspersonal | Salespeople | Persönlichkeitspsychologie | Personality psychology | Führungsstil | Leadership style | Arbeitspsychologie | Organizational psychology | Tourismusberufe | Tourism employees | Verhalten in Organisationen | Organizational behaviour | Mitarbeiterbindung | Employee retention |
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