Test of a service profit chain model in the Greek banking sector
Zoe S. Dimitriades; Nancy Papalexandris
| Year of publication: |
2011
|
|---|---|
| Authors: | Dimitriades, Zoe S. ; Papalexandris, Nancy |
| Published in: |
EuroMed journal of business. - Bingley : Emerald, ISSN 1450-2194, ZDB-ID 2509205-4. - Vol. 6.2011, 2, p. 142-154
|
| Subject: | Privatkundengeschäft | Personal banking | Mitarbeiterbindung | Employee retention | Unternehmenserfolg | Firm performance | Arbeitszufriedenheit | Job satisfaction | Dienstleistungsqualität | Service quality | Griechenland | Greece |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009426004