Test of a service profit chain model in the Greek banking sector
Zoe S. Dimitriades; Nancy Papalexandris
Year of publication: |
2011
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Authors: | Dimitriades, Zoe S. ; Papalexandris, Nancy |
Published in: |
EuroMed journal of business. - Bingley : Emerald, ISSN 1450-2194, ZDB-ID 25092054. - Vol. 6.2011, 2, p. 142-154
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