Test of an integrative model of travel-related social media users' switching intentions
Taegoo Terry Kim, Osman M. Karatepe, Gyehee Lee
| Year of publication: |
2019
|
|---|---|
| Authors: | Kim, Taegoo ; Karatepe, Osman M. ; Lee, Gyehee |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 13.2019, 2, p. 339-361
|
| Subject: | Expectation–confirmation model | Perceived values | Satisfaction | Sunk costs | Switching intentions | Travel-related social media | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Sunk Costs | Wechselverhalten | Switching behaviour |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-018-0385-6 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012124325