The business case for diversity and the perverse practice of matching employees to customers
| Year of publication: |
2010
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|---|---|
| Authors: | Jr, Marc Bendick ; Egan, Mary Lou ; Lanier, Louis |
| Published in: |
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management. - Bradford : Emerald, ISSN 0048-3486, ZDB-ID 1866734. - Vol. 39.2010, 4 (1.1.), p. 468-487
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