The business case for diversity and the perverse practice of matching employees to customers
Year of publication: |
2010
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Authors: | Bendick, Marc ; Egan, Mary Lou ; Lanier, Louis |
Published in: |
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management. - Bingley : Emerald Publishing Limited, ISSN 0048-3486, ZDB-ID 186673-4. - Vol. 39.2010, 4, p. 468-486
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Subject: | Arbeitsmarktdiskriminierung | Labour market discrimination | Ethnische Gruppe | Ethnic group | Diversity Management | Diversity management | Einzelhandel | Retail trade | USA | United States |
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