The carrot and the stick in online reviews : determinants of un-/helpfulness voting choices
Year of publication: |
2022
|
---|---|
Authors: | Furtado, Filipe Sengo ; Reutterer, Thomas ; Schröder, Nadine |
Published in: |
Journal of business economics : JBE. - Berlin : Springer, ISSN 1861-8928, ZDB-ID 2059561-X. - Vol. 92.2022, 4, p. 565-590
|
Subject: | (Un)helpfulness | Asymmetric effects | Confirmation bias | Hurdle model | Online review | Price levels |
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