The determinants of citizens' satisfaction of e-government : an empirical study in Vietnam
Year of publication: |
2020
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Authors: | Thuy Thu Nguyen ; Phan Duc Manh ; Le Anh Ha ; Nguyen Lan |
Published in: |
Journal of Asian finance, economics and business : JAFEB. - Seongnam, Gyeonggi, South Korea : Korea Distribution Science Association, ISSN 2288-4645, ZDB-ID 2929132-X. - Vol. 7.2020, 8, p. 519-531
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Subject: | E-government | Customer Satisfaction | Vietnam | Viet Nam | E-Government | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality |
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