The role of mobile applications in Jordanian public-sector e-government services : empirical study in Jordanian Income and Sales Tax Department
Year of publication: |
March 2018
|
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Authors: | Nawafleh, Sahem |
Published in: |
Journal of information & knowledge management : JIKM. - Singapore : IKMS, ISSN 0219-6492, ZDB-ID 2225563-1. - Vol. 17.2018, 1, p. 1850003-1-17
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Subject: | Mobile applications | user friendly | e-Government | customer satisfaction | E-Government | E-government | Jordanien | Jordan | Kundenzufriedenheit | Customer satisfaction | Mobilkommunikation | Mobile communications | Umsatzsteuer | Sales tax | Mobile Anwendung | Mobile application | Dienstleistungsqualität | Service quality |
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