The dynamic role of emotional intelligence on the relationship between emotional labor and job satisfaction : a comparison study of public service in China and South Korea
Year of publication: |
2021
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Authors: | Lu, Xiaojun ; Lee, Hyun Jung ; Yang, Seung-Bum ; Song, Min Hye |
Published in: |
Public personnel management. - Thousand Oaks, Calif. [u.a.] : Sage Publ., ISSN 1945-7421, ZDB-ID 2067340-1. - Vol. 50.2021, 3, p. 356-380
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Subject: | emotional labor | job satisfaction | emotional intelligence | eastern culture countries | comparative studies | Südkorea | South Korea | Arbeitszufriedenheit | Job satisfaction | China | Emotion | Intelligenz | Intelligence |
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