Moderating role of hotel employees' gender and job position on the relationship between emotional intelligence and emotional labor
Hyo Sun Jung; Hye Hyun Yoon
| Year of publication: |
2014
|
|---|---|
| Authors: | Jung, Hyo Sun ; Yoon, Hye Hyun |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 43.2014, p. 47-52
|
| Subject: | Emotional intelligence | Emotional labor | Employees' diversity | Intelligenz | Intelligence | Emotion | Arbeitszufriedenheit | Job satisfaction | Hotellerie | Hotel industry | Tourismusberufe | Tourism employees | Arbeitskräfte | Workforce | Arbeitsleistung | Job performance | Geschlecht | Gender | Arbeitsverhalten | Work behaviour |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010427934