The effect of benefits generated from interacting with branded mobile apps on consumer satisfaction and purchase intentions
Year of publication: |
July 2016
|
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Authors: | Alnawas, Ibrahim ; Aburub, Faisal |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 31.2016, p. 313-322
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Subject: | Usage and gratification approach | Experiential engagement | Mobile apps | Konsumentenverhalten | Consumer behaviour | Mobile Anwendung | Mobile application | Kundenzufriedenheit | Customer satisfaction | Mobilkommunikation | Mobile communications | Online-Marketing | Internet marketing | Markenimage | Brand image | Mobile Business | Mobile business |
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