The effect of brand experiences and relational benefits on loyalty in the fast-food restaurants
Year of publication: |
2023
|
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Authors: | Dandis, Ala' Omar ; Wallace-Williams, Donna Marie ; Ni, Arnt Kyawt ; Wright, Len Tiu ; Abu Siam, Yousef Ibrahim |
Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 35.2023, 7, p. 2028-2051
|
Subject: | Brand experiences | Brand loyalty | Fast-food restaurants | Relational benefit | Repurchase intentions | Willingness to pay more | Word of mouth | Gastronomie | Restaurant industry | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Zahlungsbereitschaftsanalyse | Willingness to pay | Markenimage | Brand image | Schnellgastronomie | Fast-food industry | Virales Marketing | Viral marketing | Markenartikel | Brand | Markenführung | Brand management |
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