The effect of customer orientation on frontline employees job outcomes in a new public management context
Michel Rod; Nicholas J. Ashill
| Year of publication: |
2010
|
|---|---|
| Authors: | Rod, Michel ; Ashill, Nicholas J. |
| Published in: |
Marketing intelligence & planning. - Bingley : Emerald Group Publishing Limited, ISSN 0263-4503, ZDB-ID 83207-8. - Vol. 28.2010, 5, p. 600-624
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| Subject: | Öffentliches Unternehmen | Public enterprise | Beziehungsmarketing | Relationship marketing | Arbeitskräfte | Workforce | Arbeitszufriedenheit | Job satisfaction | Mitarbeiterbindung | Employee retention | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10008651751