The effect of patient quality measurements and HCAHPS patient satisfaction on hospital reimbursements
Year of publication: |
2023
|
---|---|
Authors: | Chen, Hui-Chuan ; Cates, Tommy ; Taylor, Monty |
Published in: |
Human systems management : HSM. - Amsterdam [u.a.] : IOS Press, ISSN 0167-2533, ZDB-ID 863939-5. - Vol. 42.2023, 4, p. 419-433
|
Subject: | Value-based purchase program (VBP) | hospital-acquired condition reduction program | HCAHPS | patient safety | pressure ulcers | patient satisfaction | reimbursement | Krankenhaus | Hospital | Patienten | Patients | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Gesundheitskosten | Health care costs | Gesundheitsversorgung | Health care | Qualitätsmanagement | Quality management |
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