The effect of regulatory focus and delay type on consumers' reactions to delay
Wan Yang; Anna S. Mattila; Yuansi Hou
| Year of publication: |
2013
|
|---|---|
| Authors: | Yang, Wan ; Mattila, Anna S. ; Hou, Yuansi |
| Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 32.2013, p. 113-120
|
| Subject: | Gastgewerbe | Hospitality industry | Dienstleistungsqualität | Service quality | Zeit | Time | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009717661