The effect of service providers' facial hair on restaurant customers' perceptions
Sung-Bum Kim, Seunghwan Lee, Dae-Young Kim
| Year of publication: |
June 2018
|
|---|---|
| Authors: | Kim, Sung-Bum ; Lee, Seunghwan ; Kim, Dae-Young |
| Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 12.2018, 2, p. 277-303
|
| Subject: | Customer loyalty | Customer satisfaction | Facial hair | Personal hygiene | Physical attractiveness | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1007/s11628-017-0346-5 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011915053