The effects of a transfer to new premises on patients' perception of service quality in general hospital an Greece
Anestis K. Fotiadis and Chris A. Vassiliadis
| Year of publication: |
2013
|
|---|---|
| Authors: | Fotiadis, Anestis K. ; Vassiliadis, Chris A. |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 24.2013, 9, p. 1022-1034
|
| Subject: | SERVQUAL | Greece | tangible attributes | Griechenland | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009793764