The effects of employee service on reuse intention in upscale restaurant service setting : the moderating effect of spatial proximity
Chul-Jae Choi, Jeong-Min Ham, Dae-Gyu Min
| Year of publication: |
2020
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|---|---|
| Authors: | Choi, Chul-Jae ; Ham, Jeong-Min ; Min, Dae-Gyu |
| Published in: |
Journal of international trade & commerce. - Seoul, South Korea : Korea International Trade Research Institute, ISSN 1738-8112, ZDB-ID 2920574-8. - Vol. 16.2020, 2, p. 71-89
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| Subject: | Employee Service | Service Satisfaction | Trust | Emotional Attachment | Reuse Intention | Spatial Proximity | Gastronomie | Restaurant industry | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Emotion | Beziehungsmarketing | Relationship marketing | Konsumentenverhalten | Consumer behaviour | Kundenservice | Customer service | Vertrauen | Confidence |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.16980/jitc.16.2.202004.71 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012592180