The effects of seat inventory control and involuntary denied boarding on customer satisfaction
Jörg Lindenmeier; Dieter K. Tscheulin
| Year of publication: |
2005
|
|---|---|
| Authors: | Lindenmeier, Jörg ; Tscheulin, Dieter K. |
| Publisher: |
Freiburg im Breisgau : Betriebswirtschaftliches Seminar der Albert-Ludwigs-Univ. |
| Subject: | Passagierluftverkehr | Air passenger transport | Deutschland | Germany | Revenue-Management | Revenue management | Kundenzufriedenheit | Customer satisfaction |
| Extent: | 41 Bl graph. Darst |
|---|---|
| Series: | Freiburger betriebswirtschaftliche Diskussionsbeiträge. - Freiburg, Br. : Betriebswirtschaftliches Seminar der Univ., ZDB-ID 1293810-5. - Vol. 51 |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Arbeitspapier ; Working Paper ; Graue Literatur ; Non-commercial literature |
| Language: | English |
| Notes: | Ringheftung |
| ISBN: | 3-931416-44-5 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003219466