The effects of paracrisis origin and response strategy on Facebook audience’s perceived organisational reputation and behavioural intentions
Sophia Viktoria Honisch, Lluís Más Manchón
Year of publication: |
2020
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Authors: | Honisch, Sophia Viktoria ; Manchón, Lluís Más |
Published in: |
Corporate reputation review : an international journal. - Basingstoke : Palgrave Macmillan, ISSN 1363-3589, ZDB-ID 2119854-8. - Vol. 23.2020, 3, p. 133-144
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Subject: | Paracrisis | Facebook | Issue management | Reform strategy | Reputational threat | Behavioural intentions | Social Web | Social web | Reputation | Firmenimage | Corporate reputation | Konsumentenverhalten | Consumer behaviour | Öffentlichkeitsarbeit | Public relations | Online-Marketing | Internet marketing | Strategisches Management | Strategic management |
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