The EFQM Model as a framework for total quality management in healthcare
Year of publication: |
2016
|
---|---|
Authors: | van Schoten, Steffie ; de Blok, Carolien ; Spreeuwenberg, Peter ; Groenewegen, Peter ; Wagner, Cordula |
Published in: |
International Journal of Operations & Production Management. - Emerald Group Publishing Limited, ISSN 1758-6593, ZDB-ID 2032083-8. - Vol. 36.2016, 8, p. 901-922
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Total quality management | Empirical | Quality management | Continuous improvement | Longitudinal | EFQM excellence model |
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