The experiential meaning of service quality
Sharon Schembri; Jörgen Sandberg
Year of publication: |
2011
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Authors: | Schembri, Sharon ; Sandberg, Jörgen |
Published in: |
Marketing theory. - London [u.a.] : Sage, ISSN 1470-5931, ZDB-ID 22015401. - Vol. 11.2011, 2, p. 165-186
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