The four things a service business must get right
by Frances X. Frei
| Year of publication: |
2008
|
|---|---|
| Authors: | Frei, Frances X. |
| Published in: |
Harvard business review : HBR. - Boston, Mass. : Harvard Business School Publ. Corp., ISSN 0017-8012, ZDB-ID 2382-6. - Vol. 86.2008, 4, p. 70-80
|
| Subject: | Dienstleistungssektor | Service industry | Dienstleistungsmanagement | Service management | Erfolgsfaktor | Success factor |
| Extent: | Ill. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003667491