The harmful consequences of failed recoveries in the banking industry
Ana B. Casado, Juan L. Nicolau and Francisco J. Mas
| Year of publication: |
2011
|
|---|---|
| Authors: | Casado, Ana Belén ; Nicolau, Juan L. ; Más Ruiz, Francisco José |
| Published in: |
The international journal of bank marketing : IJBM. - Bingley : Emerald Publishing Limited, ISSN 0265-2323, ZDB-ID 395277-0. - Vol. 29.2011, 1, p. 32-49
|
| Subject: | Bank | Privatkundengeschäft | Personal banking | Dienstleistungsqualität | Service quality | Befragung | Interview | Logit-Modell | Logit model | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009007231