The Impact of Customer Relationship Characteristics on Profitable Lifetime Duration
Year of publication: |
2003
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Authors: | Reinartz, Werner J. ; Kumar, V. |
Published in: |
Journal of marketing. - Chicago, Ill : Publications Group of the American Marketing Association, ISSN 0022-2429, ZDB-ID 2183183. - Vol. 67.2003, 1, p. 77-99
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