The impact of customer service quality on customer satisfaction in Islamic banking
Year of publication: |
2017
|
---|---|
Authors: | Janahi, Mohamed Abdulnaser ; Al Mubarak, Muneer Mohammed Saeed |
Published in: |
Journal of Islamic marketing : JIMA. - Bingley : Emerald, ISSN 1759-0833, ZDB-ID 2556158-3. - Vol. 8.2017, 4, p. 595-604
|
Subject: | Islamic banking | Customer satisfaction | CARTER model | Customer service quality | Kundenzufriedenheit | Islamisches Finanzsystem | Islamic finance | Dienstleistungsqualität | Service quality | Kundenservice | Customer service | Bankgeschäft | Banking services |
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