The relationship between voice climate and patients' experience of timely care in primary care clinics
Year of publication: |
2015
|
---|---|
Authors: | Nembhard, Ingrid M. ; Yuan, Christina T. ; Shabanova, Veronika ; Cleary, Paul D. |
Published in: |
Health care management review : HCM review. - Germantown, Md. : Corp., ISSN 0361-6274, ZDB-ID 430366-0. - Vol. 40.2015, 2, p. 104-115
|
Subject: | communication | organizational climate | patient experience | primary care | timeliness | voice | Gesundheitsversorgung | Health care | Patienten | Patients | Basisgesundheitsversorgung | Primary health care | Krankenhaus | Hospital | Betriebsklima | Work climate | Dienstleistungsqualität | Service quality |
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