The Impact of Electronic Performance Management Policy on the Performance of PT Pelabuhan Indonesia I (Persero)

This study aims to analyze the direct and indirect effects of the implementation of Electronic Performance Management on Key Performance Indicators, through mediation of Employee Job Satisfaction and Work Engagement Scale for employees at PT Pelindo I. The approach of this research is descriptive qualitative based on literature study, observation, and dissemination questionnaire. Sampling is done through a purposive sampling method which is a sample determination technique with the criteria of the employees of PT Pelindo I who have a working period of more than 3 (three) years. Data collected from the results of the questionnaire as many as 537 were then analyzed and tested using a variance-based Structural Equation Model (SEM) analysis technique, namely Partial Least Square (PLS) and processed using AMOS 20.0 software. The results showed that: "Electronic Performance Management" had a positive and significant effect on "Job Satisfaction"; "Job satisfaction" has a positive and significant effect on "Job Engagement"; "Job satisfaction" has a positive and significant effect on "Key Performance Indicators" and "Job Engagement" has a positive and significant effect on "Key Performance Indicators". This proves that the application of the Electronic Performance Management application is able to bring up endogenous factors in each individual in the form of job satisfaction and has full involvement and positive attitude towards work. Thus, Electronic Performance Management is able to encourage and accelerate individual performance, which in turn will have a positive and significant effect on company performance