The impact of fraud prevention on bank-customer relationships: An empirical investigation in retail banking
| Year of publication: |
2012
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|---|---|
| Authors: | Hoffmann, Arvid O.I. ; Birnbrich, Cornelia |
| Published in: |
The international journal of bank marketing : IJBM. - Bradford : Emerald, ISSN 0265-2323, ZDB-ID 3952770. - Vol. 30.2012, 5 (20.7.), p. 390-408
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