The impact of the COVID-19 pandemic on restaurant resilience : lessons, generalizations, and ideas for future research
Year of publication: |
2022
|
---|---|
Authors: | Karniouchina, Kate ; Sarangee, Kumar ; Theokary, Carol ; Kübler, Raoul |
Published in: |
Service science. - Hanover, Md. : INFORMS, ISSN 2164-3970, ZDB-ID 2658448-7. - Vol. 14.2022, 2, p. 121-138
|
Subject: | COVID-19 | restaurant survival | service analytics | service design | service management | service marketing | Coronavirus | Gastronomie | Restaurant industry | Dienstleistungsmanagement | Service management | Dienstleistungsmarketing | Services marketing | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Epidemie | Epidemic | Wirkungsanalyse | Impact assessment |
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