The impact of psychological contract under- and over-fulfillment on client citizenship behaviors in Enterprise systems projects : from the client's perspective
Year of publication: |
2020
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Authors: | Liu, Yang ; Liu, Hefu ; Cai, Zhao |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 57.2020, 7, p. 1-13
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Subject: | Psychological contract | Client citizenship behavior | Enterprise systems project | vendor–client relationship | Implizite Kontrakte | Implicit contracts | Arbeitsverhalten | Work behaviour | Projektmanagement | Project management | Beziehungsmarketing | Relationship marketing | Lieferantenmanagement | Supplier relationship management | Verhalten in Organisationen | Organizational behaviour | Betriebliches Informationssystem | Business intelligence system |
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