The importance of customer focus for organizational performance: a study of Chinese companies
Year of publication: |
2009
|
---|---|
Authors: | Cai, Shaohan |
Published in: |
International Journal of Quality & Reliability Management. - Emerald Group Publishing Limited, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 26.2009, 4, p. 369-379
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Total quality management | Customer orientation | China | Organizational performance |
-
It is a question of survival : the case of TQM for small businesses
Stringer, Donna Y., (2013)
-
Dietrich, Martin, (2005)
-
Moderation of innovation capability on innovation performance relationship
Haulah Abd Aziz, (2023)
- More ...
-
Self-reflection and employee creativity
Wang, Zhining, (2019)
-
Servant leadership and innovative behavior: a moderated mediation
Wang, Zhining, (2019)
-
East Asian films in the European market : the roles of cultural distance and cultural specificity
Wang, Xiaoyan, (2020)
- More ...