The Importance of Customer Satisfaction in Organisational Transformation
Year of publication: |
[2012]
|
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Authors: | Hesselink, Martijn |
Other Persons: | van der Wiele, Ton (contributor) ; Boselie, Paul (contributor) |
Publisher: |
[2012]: [S.l.] : SSRN |
Subject: | Kundenzufriedenheit | Customer satisfaction | Organisatorischer Wandel | Organizational change |
Extent: | 1 Online-Ressource (25 p) |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments January 2002 7, erstellt |
Classification: | M10 - Business Administration. General ; L2 - Firm Objectives, Organization, and Behavior ; M12 - Personnel Management |
Source: | ECONIS - Online Catalogue of the ZBW |
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