The importance of product/service quality for frontline marketing employee outcomes : the moderating effect of leader-member exchange (LMX)
Kristina K. Lindsey Hall, Thomas L. Baker, Martha C. Andrews, Tammy G. Hunt, and Adam A. Rapp
| Year of publication: |
2016
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|---|---|
| Authors: | Hall, Kristina K. Lindsey ; Baker, Thomas L. ; Andrews, Martha C. ; Hunt, Tammy G. ; Rapp, Adam A. |
| Published in: |
Journal of marketing theory and practice. - Statesboro, GA : Assoc., ISSN 1069-6679, ZDB-ID 2034622-0. - Vol. 24.2016, 1, p. 23-41
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| Subject: | B-to-B-Marketing | Business-to-business marketing | Produktqualität | Product quality | Verkaufsverhalten | Sales behaviour | Betriebsklima | Work climate | Verhalten in Organisationen | Organizational behaviour | Dienstleistung | Services | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10696679.2016.1089762 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011450444