The improvement of firm performance and sustainability : militancy, customer focus, and bank agent experience as a moderating agent
Osbal Saragi Rumahorbo, Suhadak, Solimun and Kadarisman Hidayat
| Year of publication: |
2022
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|---|---|
| Authors: | Rumahorbo, Osbal Saragi ; Suhadak ; Solimun ; Hidayat, Kadarisman |
| Published in: |
International journal of business innovation and research : IJBIR. - Genève [u.a.] : Inderscience Enterprises, ISSN 1751-0260, ZDB-ID 2436046-6. - Vol. 28.2022, 4, p. 542-560
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| Subject: | sustainability | performance | militancy | customer focus | experience | agent bank | BRI bank | Unternehmenserfolg | Firm performance | Bank | Beziehungsmarketing | Relationship marketing | Prinzipal-Agent-Theorie | Agency theory |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJBIR.2020.10049304 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013343665