The incidence of interpersonal workplace bullying in India's ITES-BPO sector
Year of publication: |
2014
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Authors: | D'Cruz, Premilla ; Rayner, Charlotte |
Published in: |
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics. - New Delhi, India : Springer, ISSN 0971-7927, ZDB-ID 860762-X. - Vol. 57.2014, 2, p. 226-242
|
Subject: | Workplace bullying | Cross-level co-bullying | Compounded bullying | Socio-cultural dynamics | Call centres | Back offices | India | Indien | Mobbing | Callcenter | Call centre | Betriebsklima | Work climate |
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