The influence of customer perceptions on financial performance in hospitality organizations : an empirical study
Year of publication: |
2014
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Authors: | Nair, Girish K. |
Published in: |
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators. - Philadelphia, Pa. : Taylor & Francis Group, ISSN 1091-3211, ZDB-ID 2743820-X. - Vol. 22.2014, 2, p. 63-74
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Subject: | Gastgewerbe | Hospitality industry | Kundenzufriedenheit | Customer satisfaction | Unternehmenserfolg | Firm performance | Partielle kleinste Quadrate | Partial least squares | Strukturgleichungsmodell | Structural equation model | Empirische Methode | Empirical method |
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