The influence of exotic service quality towards overall satisfaction at hotels in Makassar
Year of publication: |
2023
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Authors: | Ilyas, Gunawan Bata ; Munir, Abdul Razak |
Published in: |
Economics & finance notes. - New Delhi : Research Science Press (India), ISSN 2277-9671, ZDB-ID 2723631-6. - Vol. 12.2023, 2, p. 113-121
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Subject: | Exotic service quality | Interaction performance quality | Physical Environment Quality | Empathy | overall satisfaction | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Hotellerie | Hotel industry | Qualitätsmanagement | Quality management | Arbeitszufriedenheit | Job satisfaction | Produktqualität | Product quality |
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