The influence of quality on e-commerce success : an empirical application of the DeLone and McLean IS success model
Year of publication: |
2010
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Authors: | Sharkey, Ultan ; Scott, Murray ; Acton, Thomas |
Published in: |
International journal of e-business research : an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1548-1131, ZDB-ID 2201735-5. - Vol. 6.2010, 1, p. 68-84
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Subject: | Electronic Commerce | E-commerce | Qualitätsmanagement | Quality management | Informationseffizienz | Informational efficiency | Kundenzufriedenheit | Customer satisfaction | Benutzerschnittstelle | User interface | Irland | Ireland |
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