The interplay of salesperson's job performance and satisfaction in the financial services industry
Joon-Hee Oh; Brain N. Rutherford; JungKun Park
| Year of publication: |
2014
|
|---|---|
| Authors: | Oh, Joon-Hee ; Rutherford, Brain N. ; Park, Jungkun |
| Published in: |
Journal of financial services marketing : JFSM. - Basingstoke, Hampshire : Palgrave Macmillan, ISSN 1363-0539, ZDB-ID 1443521-4. - Vol. 19.2014, 2, p. 104-117
|
| Subject: | financial service | role stress | role clarity/conflict/ambiguity | work-family conflict | job satisfaction/performance | Arbeitszufriedenheit | Job satisfaction | Finanzdienstleistung | Financial services | Familie-Beruf | Work-life balance | Stress | Work stress | Verkaufspersonal | Salespeople | Arbeitsleistung | Job performance | Soziale Rolle | Social role | Kundenzufriedenheit | Customer satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010497776